Coastal Pacific to return 2019.

The Coastal Pacific will be back to service for the 2019 season and it is hoped the season will be extended if possible. We will continue to keep you updated as a return to service date becomes clearer. In the meantime we can book coach transportation for you between Picton and Christchurch.

TranzAlpine Service Information: Due to work in the Otira Tunnel and other track maintenance, this train service will run between Christchurch and Arthurs Pass only and will be replaced by bus between Arthurs Pass and Greymouth on the following dates 07 May, 18 June, 30 July, 10 September, 15 October & 26 November 2018.


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Contact Us

Assistance for RailBus Scenic Passes Only

Our friendly New Zealand Travel Team are available from 9.00am to 5.30pm (New Zealand Time) each day including Saturday, Sunday and public holidays.

Assistance is NOT available Christmas Day (25 December), Boxing Day (26 December), New Years Day, (01 January), Good Friday & Easter Monday.

For assistance and reservations during our opening hours chat live via the internet to one of our New Zealand Travel Team by clicking the Online Chat button below.  If we are offline, leave us a message and we will reply to you on our next working day.

You can call one of our English speaking Consultant's via our internet phone network by using the below 'In country' phone numbers. All calls from the following international locations are free (local call charges may apply)


Current New Zealand time:

  New Zealand:
Reservations only with payment - 0800-143-669
Travel planning and all other inquiries - +64-3-968-9619
Reservations only with payment - 1-800-359-729
Travel planning and all other inquiries -+61-2-9575-4895
Travel planning and all inquiries - 1-888-970-0526
Travel planning and all inquiries - 1-866-554-0304
  UK/Northern Ireland:
Travel planning and all inquiries - 0800-014-8106
  Republic of Ireland:
Travel planning and all inquiries - +353-766-805597
Travel planning and all inquiries - +6-531-588-662
  Rest of the World:
Travel planning and all inquiries - +64-3-968-9619
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