SERVICE UPDATE
Train Schedules Extended to June 2027. Additional rail schedules are now open for booking through June 2027. Please review operating days and planned maintenance closures when arranging travel.
Operating Days
Operating days are confirmed to 30 November 2026.
Full cancellations – No bus replacements
Operating Schedule
Date Range Service
1 Sep 2025 – 26 Apr 2026 7 days a week
27 Apr 2026 – 30 Aug 2026 Not operating
1 Sep 2026 – 30 Apr 2027 (TBC) 7 days a week
Note: The Coastal Pacific does not operate on Christmas Day.
Operating Periods
Note: The TranzAlpine does not operate on Christmas Day.
Full cancellations – No bus replacements
Onboard Infotainment App
Audio commentary is now delivered through the Great Journeys New Zealand app. Passengers should bring:
Download the free app before travel. Full content becomes available once connected to onboard Wi-Fi.
For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours, contact our New Zealand Travel Team by email or phone. To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.
Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time:
Within New Zealand:
Reservations only with payment - 0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand:
+61 1800 359 729 Australia Toll-free
+1 855 413 3019 USA Toll-free
+1 866 554 0304 Canada Toll-free
+44 800 0148106 United Kingdom Toll-free
4 Train Days
60 Bus Hours
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