Train bookings for July 2025 to June 2026 season

For train bookings beyond June 2025 to June 2026, contact us at info@newzealandtravelteam.com.

 

Infotainment App

An Immersive Rail Experience

 

We have some exciting news for your upcoming journey, we have made changes to our onboard audio commentary which is now available via our new infotainment app.

The infotainment app allows all audio commentary and stories to be available at a touch of a button via your phone.

Our commentary has been upgraded and revised and we are excited to have it available for our passengers.

The app is easy to use, and if you have any issues, please talk to the staff on the train, they will help you to troubleshoot any issues.

Please make sure you bring your own device, USB charger and headphones to enjoy the audio commentary.

We recommend you download the free “Great Journeys New Zealand” app in advance.

Some sections of the app won’t be available until you are on the train, but once connected to the Wifi on the train you’ll will be able to see the full content.

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Contact Us

Assistance for RailBus Scenic Passes Only

Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.

For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.  To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.

Phone
You can call one of our English-speaking Consultants at +64 7 575 5049

Email: info@newzealandtravelteam.com

Current New Zealand time:

Within New Zealand:
Reservations only with payment -           0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand: 
+61 1800 359 729      Australia Toll-free
+1   855 413 3019    USA Toll-free
+1   866 554 0304    Canada Toll-free
+44 800 0148106     United Kingdom Toll-free