SERVICE UPDATE
Train Schedules Extended to June 2028. Please review operating days and planned maintenance closures when arranging travel.

Northern Explorer

Operating Days

• Northbound: Wednesday, Friday & Sunday
• Southbound: Monday, Thursday & Saturday

Scheduled Track Maintenance

Auckland to Hamilton - bus replacement

• 6-9 November 2026

Full cancellations – No bus replacements

• 25 December 2026-11 January 2027
• 26-29 March 2027
• 23-26 April 2027
• 4-7 June 2027
• 25-28 June 2027
• 25 August 2027
• 22-25 October 2027
• 24 December 2027-11 January 2028

Coastal Pacific

Operating Days

• 1 Sep 2026 – 30 Apr 2027: Daily
• 1 May 2027 - 31 Aug 2027: Not operating
• 1 Sep 2027 - 30 Apr 2028: Daily

Note: The Coastal Pacific does not operate on Christmas Day.

TranzAlpine

Operating Days

• 14 July 2026 – 30 June 2028: Daily

Note: The TranzAlpine does not operate on Christmas Day.

Scheduled Track Maintenance

Full cancellations – No bus replacements

• 24–26 Oct 2026
• 26-29 Mar 2027
• 23-30 May 2027
• 25-28 Jun 2027
• 25-27 Sep 2027
• 23-26 Oct 2027
• 14-17 Apr 2028
• 21-28 May 2028

Onboard Infotainment App
Audio commentary is now delivered through the Great Journeys New Zealand app. Passengers should bring:

• Personal mobile device
• Headphones
• USB charging cable

Download the free app before travel. Full content becomes available once connected to onboard Wi-Fi.

For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.

Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.

For assistance and reservations during our opening hours, contact our New Zealand Travel Team by email or phone.  To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.

Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time: 

Within New Zealand:
Reservations only with payment -           0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand: 
+61 1800 359 729      Australia Toll-free
+1   855 413 3019    USA Toll-free
+1   866 554 0304    Canada Toll-free
+44 800 0148106     United Kingdom Toll-free