Contact us

Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.

For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.  To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.

Phone
You can call one of our English-speaking Consultants at +64 7 575 5049

Within New Zealand:
Reservations only with payment -           0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand: 
+61 1800 359 729      Australia Toll-free
+1   855 413 3019    USA Toll-free
+1   866 554 0304    Canada Toll-free
+44 800 0148106     United Kingdom Toll-free
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North Island

Auckland
The Strand Station
Address: Ngaoho Place, The Strand
The Strand is approximately 15-20 minutes walking distance from Britomart.
Set down/pick up and long-term paid parking is available
Optional taxi/shuttle bus services are available

Hamilton
Frankton Railway Station
Address: Fraser Street, Frankton
The railway station is not located in the city centre
Located 15-20 minutes walk from city centre
Set down/pick up parking available only
Medium or long parking is not available
Optional taxi/shuttle bus service is available

Otorohanga
Otorohanga Railway Station
Address: Waihanui Crescent
Railway Station is located in the town centre
Set down/pick up parking available 

Taumarunui
Taumarunui Railway Station
Address: Hakiaha Street
Railway Station is located in the town centre
Set down/pick up parking available 

National Park (Tongariro National Park)
National Park Railway Station
Address: Ruapehu Street
15-minute walk to National Park village
Set down/pick up parking only.
Shuttle bus services to National Park or Whakapapa Village are available for an additional fare


Ohakune
Ohakune Railway Station
Address: Thames Street
The railway station is not located in the town centre
Set down/pick up parking only
20 minutes walk to the town centre

Palmerston North
Palmerston North Railway Station
Address: Matthew Avenue
The railway station is not located in the city centre
Set down/pick up parking only
No medium or long-term parking is available
Optional taxi/shuttle bus service is available

Wellington
Wellington Railway Station
Address: Bunny Street, City Centre
Located in the city centre.
Set down/pick up parking only
No medium or long-term parking is available
Interchange for suburban train and bus services
Bluebridge Ferry Terminal opposite Station
The departure point for Cook Strait ferries courtesy shuttle
Optional taxi/shuttle bus services are available

South Island

Picton
Picton Railway Station
Address: Auckland Street
10 minutes walk to Picton ferry terminal or town centre
Set down/pick up parking only
Optional taxi service is available

Blenheim
Blenheim Railway Station
Address: Sinclair Street
Located 10-15 minutes walk from the town centre
Set down/pick up parking only is available
Optional taxi/shuttle bus service is available
Interchange for bus services to Picton, Nelson, Motueka and Takaka (Able Tasman National Park)

Kaikoura
Kaikoura Railway Station
Address: Whaleway Station Road
15-minute walk to the town centre
Set down/pick up parking only
Optional taxi service is available
The departure point for Whale Watching tours

Christchurch
Christchurch Railway Station
Address: Troup Drive off Clarence St, Addington
The railway station is not located in the town centre
Set down/pick up parking only
Limited unsecure all-day parking at owners/hirers' risk
Optional taxi/shuttle bus services are available
10 minutes to the city centre by taxi or shuttle bus

Arthurs Pass
Arthurs Pass Railway Station
Address: Main Road (State Hwy 73)
Located 10 minutes walk from the village
Set down/pick up parking only
Gateway to Arthurs Pass National Park
Park Headquarters located in the village

Greymouth
Greymouth Railway Station
Address: Mackay Street
10-15 minutes walk to the town centre
Set down/pick up parking only
No medium or long-term parking is available
Rental car pick up/drop off available
Departure for all bus services for the Glaciers and Nelson
Optional taxi service is available