Important travel update regarding the Northern Explorer train

 

We wish to inform our valued passengers of an important update for those planning to travel on the Northern Explorer train during the upcoming scheduled network upgrade periods.

Affected Dates:

15 January 2025 to 27 January 2025

12 April 2025 to 28 April 2025

 

Impact on Travel: During these periods, the tracks between Auckland Strand Railway Station and Hamilton will be closed for train travel due to essential upgrade work to prepare for the City Rail Link's opening in 2026.

From Auckland to Hamilton: Passengers will transfer by bus from Auckland Strand or Papakura Station to Hamilton Station.

From Hamilton to Auckland: Passengers will transfer by bus from Hamilton Station to either Papakura or Auckland Strand Station.

 

Important Update for All Bookings Until 27 January 2025:

All bookings made up to and including 27 January 2025 (both old and new) will automatically receive a replacement bus service for the affected section of the route.

For April 2025 travel, we are currently accepting bookings to and from Hamilton only, and passengers should consider alternative transport to and from Auckland.

 

Scenic Routes Unaffected: 
Rest assured, you will not miss a significant portion of the scenic route, as the most picturesque parts of the journey are located south of Hamilton. The train journey between Hamilton and Wellington will operate as usual, allowing you to experience the breathtaking landscapes and highlights that make this journey unforgettable.

 

Alternative Travel Options: For travelers not included in the transfer bus:

Consider arranging private transportation between Auckland and Hamilton.

Local bus or coach services may be available as an alternative.

If you need assistance identifying suitable travel options, don't hesitate to get in touch with our New Zealand Travel Team for guidance.

 

Flexibility for Travelers: To accommodate your needs, we offer the following options:

Reschedule your travel to a future date.

Request a 100% refund if you prefer not to travel.

 

We apologize for any inconvenience caused by this disruption and remain committed to providing as much assistance as possible.

For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.

Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.

For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone.  To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.

Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time: 

Within New Zealand:
Reservations only with payment -           0800-143-669

Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand: 
+61 1800 359 729      Australia Toll-free
+1   855 413 3019    USA Toll-free
+1   866 554 0304    Canada Toll-free
+44 800 0148106     United Kingdom Toll-free
Show Notification Close Notification
View Cart (0)

About the journey

The Northern Explorer train service is a scenic rail journey through the five unique geographical regions of the North Island - travelling between Auckland, New Zealand's largest city - home of the Sky Tower, through the central heartland of the North Island to Wellington - New Zealand's harbour capital and arts and culture centre.

Along the way, you will see fantastic views of New Zealand farmland, rugged bush landscapes before ascending up the world famous Raurimu Spiral to the volcanic plateau passing the majestic volcanoes of Mt Tongariro, Mt Ngauruhoe and Mt Ruapehu - the home of the North Island skifields and descending through stunning river gorges to the farming landscapes and rocky sea scapes of the lower North Island - all from large panoramic windows and the open air viewing deck of the Northern Explorer train.

The Northern Explorer carriages have an advanced air bag suspension system for quieter and smoother travel, un-tinted, non-reflective, panoramic side and roof windows to capture the dramatic coastal and mountain views of the magnificent North Island. GPS triggered journey commentary in five languages at your seat via headphones, plus information displays and overhead HD video and are centrally heated/air conditioned for passenger comfort.

Scenic Plus Experience

Scenic Plus will be available on the Northern Explorer train from 25 September 2024. When you take your Scenic Plus seat, in the exclusive carriage, you'll enjoy an enhanced dining experience where both hot and cold dishes are freshly made in the custom built kitchen carriage. The locally inspired, seasonal dishes are served at your seat, while you sit back and enjoy the sensational scenery. The complimentary drinks menu is carefully selected to match the sumptuous lunch and afternoon tea. Enjoy New Zealand's world famous Sauvignon Blanc or Pinot Noir wines or sit back with a cold beer or freshly made coffee and tea.  Scenic Plus dedicated hosts are on hand to answer questions, add local knowledge and ensure you have the best journey possible.

The Carriages

Each carriage has onboard washroom/toilet facilities, with '2 Seat-Aisle-2 Seat' seating either as reclining forward facing seats with head and foot rests or 'Table Group' (4 people around a table) seating allowing you to experience the amazing views of the magnificent North Island, through panoramic side and roof windows, while enjoying the company of other passengers.

The Northern Explorer train has a café carriage offering a range of alcoholic and non-alcoholic drinks, snacks and light meals and a viewing carriage for sweeping views of the North Island.

For mobility-impaired passengers, there are spaces for wheel chairs and a disabled public toilet. Wheelchair hoists provide access to the café carriage from track level.

Disabilities

For hearing-impaired passengers - a hearing loop covers all of the café carriage saloon and serving area. The Northern Explorer train is a reserved seating 'One Class' non-smoking service.

Operating Days

Northbound Wednesday, Friday & Sunday

Southbound Monday, Thursday & Saturday

Operating days are confirmed to 30 June 2025.

 

Scheduled Track Maintenance

  • 29 March–01 April 2024 FULL CANCELLATION No bus replacements
  • 25-28 April 2024 FULL CANCELLATION No bus replacements
  • 31 May–03 June 2024 FULL CANCELLATION No bus replacements
  • 28 June–01 July 2024 FULL CANCELLATION No bus replacements
  • 25–28 October 2024 FULL CANCELLATION No bus replacements
  • 24 December 2024-14 January 2025* FULL CANCELLATION No bus replacements

 

Stops along the way include Papakura, Hamilton, Otorohanga (Waitomo), Taumarunui, National Park, Ohakune, Palmerston North and Paraparaumu.

 

More Details

The Northern Explorer train connects with various bus and coach services at Hamilton from Rotorua and Tauranga and at Palmerston North and Wellington to and from other North Island destinations.

So, sit back and enjoy a genuine kiwi rail experience on the Northern Explorer train travelling through 5 unique regions of the North Island with its spectacular scenic beauty.

Northern Explorer - Auckland to Wellington Book Now
Northern Explorer - Wellington to Auckland Book Now