SERVICE UPDATE
Train Schedules Extended to June 2028. Please review operating days and planned maintenance closures when arranging travel.
Operating Days
Scheduled Track Maintenance
Auckland to Hamilton - bus replacement
Full cancellations – No bus replacements
Note: The Coastal Pacific does not operate on Christmas Day.
Operating Days
Note: The TranzAlpine does not operate on Christmas Day.
Full cancellations – No bus replacements
Onboard Infotainment App
Audio commentary is now delivered through the Great Journeys New Zealand app. Passengers should bring:
Download the free app before travel. Full content becomes available once connected to onboard Wi-Fi.
For further inquiries or assistance with your travel plans, please contact our New Zealand Travel Team.
Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours, contact our New Zealand Travel Team by email or phone. To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.
Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Current New Zealand time:
Within New Zealand:
Reservations only with payment - 0800-143-669
Travel planning and all other inquiries - +64 7 575 5049
Outside New Zealand:
+61 1800 359 729 Australia Toll-free
+1 855 413 3019 USA Toll-free
+1 866 554 0304 Canada Toll-free
+44 800 0148106 United Kingdom Toll-free
3 Train Days
35 Bus Hours