Our friendly New Zealand Travel Team is available from 9:00 am to 9:00 pm (New Zealand Time) Monday - Sunday, excluding public holidays.
For assistance and reservations during our opening hours contact our New Zealand Travel Team by email or phone. To cancel a reservation, please email us at info@newzealandtravelteam.com before 72hrs or 3 days from the travel date.
Phone
You can call one of our English-speaking Consultants at +64 7 575 5049
Auckland suburban train services
For fare and timetable information please phone Auckland Transport on 0800-103-080 tollfree in the Auckland region only or click for online train timetables and fares on the Western, Southern, Eastern, Onehunga and Manukau lines only.
For timetable and fare information for the Wailkato Connection - Te Huia ( Auckland/Hamilton ) - please phone Auckland Transport on 0800-103-080 tollfree in New Zealand
Wellington suburban train services
For fare and timetable information please phone Metlink on 0800-801-700 tollfree in New Zealand for train timetables and fares on the Capital Connection and the Wairarapa Connection operating from Wellington. The Capital Connection and the Wairarapa Connection are commuter train services, so reservations are not required.
Tickets for these trains are available from the Tranz Metro ticket office - Wellington Railway Station, Masterton Railway Station, Featherston Railway Station and Palmerston North Railway Station or from the respective Train Manager's on the day of travel.
For timetable and fare information for the Capital Connection (Wellington/Otaki/Levin/Palmerston North) - please phone KiwiRail on 0800 872-467 tollfree in New Zealand.
For timetable and fare information for the Wairarapa Connection (Wellington/Featherston/Masterton) train services - please phone Metlink on 0800-801-700 tollfree in New Zealand.